I was referred to use Padgett's through my insurance company, Nationwide. Despite of the fact that Padgetts is approximately over 40 miles from the City of Chino I took a big risk in agreeing to use them. From the first day when I discovered the molds in my guest's bathroom , till the day the job that was completed by Padgetts, I was very Impressed by the quality of their work and the professionalism of all their employees who worked on this project. They were all prompt daily, and never complained about the driving distance; were all polite and courteous . Before the work began, they told me that the project would involve two phases, Phase 1 , the cleanup or tear down of the affected bathroom. Phase 2 was the construction phase and they told me that I can use any contractors I want to complete the job. Because of the excellent work I had received from Padgetts during Phase 1, I had decided to give them another trail. Soon at the onset of Phase 2, I met with my assigned project manager, Chris Thomas. Due to my current disability and being on a fixed income, I wouldn't have been able to afford replacing the carpet in the master bedroom, because it wasn't covered by the insurance. But, with his experience, Chris suggested that he could applied the money that was approved by my insurance intended for the bathroom tiles to use it for the master bedroom 's carpet since the tiles in the bathroom were still in great shape and can still be re- used. I approved to change the carpet in the master bedroom, and now both rooms looks great.
In another instance,I accidently cracked the glassed, mirror door with my scooter.Frantically, I called Chris to tell him. To my suprise Chris said not to worry; it was their fault' that his man place it behind the door. Subsequently, Chris replaced the mirror closet door at no charge.
As you can see, Padgett's management have the experience and Chris have both the experience and compassion in iradicating the molds issue i originally had.Without any hesitation i highly recommend Padgetts to anyone who has fire or water damage or any other source of damage requiring restoration to your business or residence.