Padgett's Fire & Flood Restoration
Padgett's Fire & Flood Restoration
RedlandsCA 92373
 (909) 307-2769

Reviews Of Padgett's Fire & Flood Restoration

4.85 26 Reviews
Terry Timboe
May 03, 2018

On Dec 7 2017 my parents were involved in the Lilac fire in Fallbrook. The neighborhood lost 65 homes in their community, but their home was spared. However, due to their location they had major smoke and ember damage. I called Padgett’s Cleaning and Restoration, Inc. and met with Tim. He gave me all the advice to get started. His team met with our insurance adjuster and work started in a timely fashion. Their team did a great job with packing and documenting every item in the home. They took all the items to their facility and washed and repacked and stored everything until all the repairs on the home were complete. We had many repairs on the home and they were very thorough in their documentation to the insurance company to get my parent’s home back to its original condition. Their team did a great job in restoring the roof, windows, siding, fascia, carpet, painting in and out, metal carport, A/C, light fixtures, and masonry. After the repairs were complete, every item was brought back and moved into the home. The furniture and boxes were unloaded, unwrapped and put in their original spot in the home. The team was very professional and detailed in all aspects of the project. Our family is very grateful to have Padgett’s there during this difficult time. Thank you!

Jeffrey Meadows
Mar 30, 2018

Albert Wong
Mar 17, 2018

I was referred to use Padgett's through my insurance company, Nationwide. Despite of the fact that Padgetts is approximately over 40 miles from the City of Chino I took a big risk in agreeing to use them. From the first day when I discovered the molds in my guest's bathroom , till the day the job that was completed by Padgetts, I was very Impressed by the quality of their work and the professionalism of all their employees who worked on this project. They were all prompt daily, and never complained about the driving distance; were all polite and courteous . Before the work began, they told me that the project would involve two phases, Phase 1 , the cleanup or tear down of the affected bathroom. Phase 2 was the construction phase and they told me that I can use any contractors I want to complete the job. Because of the excellent work I had received from Padgetts during Phase 1, I had decided to give them another trail. Soon at the onset of Phase 2, I met with my assigned project manager, Chris Thomas. Due to my current disability and being on a fixed income, I wouldn't have been able to afford replacing the carpet in the master bedroom, because it wasn't covered by the insurance. But, with his experience, Chris suggested that he could applied the money that was approved by my insurance intended for the bathroom tiles to use it for the master bedroom 's carpet since the tiles in the bathroom were still in great shape and can still be re- used. I approved to change the carpet in the master bedroom, and now both rooms looks great. In another instance,I accidently cracked the glassed, mirror door with my scooter.Frantically, I called Chris to tell him. To my suprise Chris said not to worry; it was their fault' that his man place it behind the door. Subsequently, Chris replaced the mirror closet door at no charge. As you can see, Padgett's management have the experience and Chris have both the experience and compassion in iradicating the molds issue i originally had.Without any hesitation i highly recommend Padgetts to anyone who has fire or water damage or any other source of damage requiring restoration to your business or residence.

Albert Wong
Mar 16, 2018

I was referred to use Padgett's through my insurance company, Nationwide. Despite of the fact that Padgetts is approximately over 40 miles from the City of Chino I took a big risk in agreeing to use them. From the first day when I …MoreI was referred to use Padgett's through my insurance company, Nationwide. Despite of the fact that Padgetts is approximately over 40 miles from the City of Chino I took a big risk in agreeing to use them. From the first day when I discovered the molds in my guest's bathroom , till the day the job that was completed by Padgetts, I was very Impressed by the quality of their work and the professionalism of all their employees who worked on this project. They were all prompt daily, and never complained about the driving distance; were all polite and courteous . Before the work began, they told me that the project would involve two phases, Phase 1 , the cleanup or tear down of the affected bathroom. Phase 2 was the construction phase and they told me that I can use any contractors I want to complete the job. Because of the excellent work I had received from Padgetts during Phase 1, I had decided to give them another trail. Soon at the onset of Phase 2 I met with my assigned project manager, Chris Thomas. Due to my disability and being on a fixed income, I would've been able to afford replacing the carpet in the master bedroom, because it wasn't covered by the insurance. But, with his experience Chris suggested that he could appplied the money that was approved by my insurance to the bathroom tiles for the master bedroom carpet since the tiles in the bathroom were still in great shape and can still be use. I approved to change the carpet i the master bedroom, otherwise it may not matched the other's room carpet which hqad bewen I highly recommend Padgetts to anyone who has fire or water damage or any other source of damage requiring restoration to your business or residence.

Albert Wong
Mar 16, 2018

I was referred to use Padgett's through my insurance company, Nationwide. Despite of the fact that Padgetts is approximately over 40 miles from the City of Chino I took a big risk in agreeing to use them. From the first day when I discovered the molds in my guest's bathroom , till the day the job that was completed by Padgetts, I was very Impressed by the quality of their work and the professionalism of all their employees who worked on this project. They were all prompt daily, and never complained about the driving distance; were all polite and courteous . Before the work began, they told me that the project would involve two phases, Phase 1 , the cleanup or tear down of the affected bathroom. Phase 2 was the construction phase and they told me that I can use any contractors I want to complete the job. Because of the excellent work I had received from Padgetts during Phase 1, I had decided to give them another trail. Soon at the onset of Phase 2, I met with my assigned project manager, Chris Thomas. Due to my current disability and being on a fixed income, I wouldn't have been able to afford replacing the carpet in the master bedroom, because it wasn't covered by the insurance. But, with his experience, Chris suggested that he could applied the money that was approved by my insurance intended for the bathroom tiles to use it for the master bedroom 's carpet since the tiles in the bathroom were still in great shape and can still be re- used. I approved to change the carpet in the master bedroom, and now both rooms looks great. In another instance,I accidently cracked the glassed, mirror door with my scooter.Frantically, I called Chris to tell him. To my suprise Chris said not to worry; it was their fault' that his man place it behind the door. Subsequently, Chris replaced the mirror closet door at no charge. As you can see, Padgett's management have the experience and Chris have both the experience and compassion in iradicating the molds issue i originally had.Without any hesitation i highly recommend Padgetts to anyone who has fire or water damage or any other source of damage requiring restoration to your business or residence.

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